Privacy Policy for Weihua Crane Global

At Weihua Crane Global, we value your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including GDPR and CCPA principles.

1. Information Collection

We collect your personal information when you voluntarily submit a lead or contact form on our website, including:

• Full name
• Phone number
• Email address
• Company name (if provided)
• Any additional information you choose to provide in your inquiry

We only collect information necessary to respond to your request.

2. Use of Information

Your data is used solely for the following purposes:

• Providing product information and technical details
• Sending quotation and pricing information
• Responding to your inquiries and requests
• Providing follow-up communication related to your inquiry
• Improving our customer service and product offerings

We do not use your personal data for unrelated marketing without your consent.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information.

Your data may only be shared in the following limited cases:

• With internal sales or technical teams to process your inquiry
• With trusted service providers who support website operations (under strict confidentiality agreements)
• When required by applicable laws, regulations, or legal processes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
• Maintain business and customer communication records
• Comply with legal, accounting, or reporting obligations

After this period, your data will be securely deleted or anonymized.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to restrict or object to processing of your data
• The right to data portability (GDPR)
• The right to opt out of data sale (CCPA – we do not sell personal data)

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic and user behavior
• Enhance user experience

You can disable cookies in your browser settings at any time.

8. International Data Transfers

As a global company, your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Weihua Crane Global
Email: sales01@weihuahenancrane.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.